1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Just to say that I was a resident of The Markhams as a young child many years ago, and this was my very first visit since then; my emotions were high as I arrived there for my stay. The service by Jacqueline was excellent. I had a wonderful stay and hope to call there again at some point.
Positive section of review
Fabulous hotel..food is fantastic. Staff are very helpful and attentive. We loved it there .will certainly return for a two night stay next time .we had the disabled room.it was huge .and lovely decorated .great for the west end.. and near the usher hall.
Negative section of review
N/ A
Positive section of review
The family room was comfortable for 4 adults. Food at the restaurant was yummy and the bar was a bonus for whisky tasters. The little kitchen is good for simple food preparation
Negative section of review
The shower area really need an upgrade. The shower curtain has seen better days.
Positive section of review
Staff were very helpful sorted a heating problem straight away . Meal was excellent and breakfast was plentiful
Negative section of review
Air freshener in bathroom
Positive section of review
The apartment itself was OK and clean
Negative section of review
This was a whole world of hassle. Got a call as soon as I made the booking saying we would have to pay £25 just to check in after 6pm. Then they wanted me to send photo ID. Then I was told there was a damage depoite and normally £250 PER PERSON!! But they would do it for £150. They wanted me to fill in a form (more hassle) to authorise this. I refused as it wasn't secure. Was told I would need to pay over the phone beforehand - still not secure so left it til the day in case we got there before 6. That wasn't possible so my partner paid the deposit - now £100 after they had been repeatedly calling me all day while I was at an important work event. They said they would email the location to pick up the keys. Nothing came. I called just befor ethier office closed at 6 and had to persuade them to send this outside of booking.com (which was where they had sent it) as I couldn't get into it. They sent me a phone number to call when we got there which didn't connect to anything. By chance my partner had seen an envelope with my name on in the office of the car park he parked in so we figured this was where to get the key - if he hadn't seen this I'm not sure what we would have done as the office closed at 6. It took a while to get the personnel there to understand that we wanted the key. Eventually we got it. Then finding the apartment itself was unclear. Once we got into the block it was in it was really hard to find. Finally we got in. The apartment itself wasn't bad but there was a hole in the bathroom door that should have been fixed. They held onto the deposit for a whole two weeks. I just wanted a place to stay for the night as we were going to an open day at one of the universities with my son - definitely did not want all of the hassle that came with this. Will stay at Posh Pads again next time - which is a proper apartment hotel whereas this was more like an AirBnB arrangement.
Positive section of review
Great selection and relaxed
Positive section of review
It wasn’t what I. Saw
Negative section of review
Nothing
Positive section of review
Location was good
Negative section of review
Needed a good clean. Rice on floor, bed toppers were dirty.
Positive section of review
Clean
Negative section of review
No sockets near the beds , can hear other guests through walls