Confusing breakfast arrangements

Excellent service very helpful and pleasant staff

Stayed in June 2024

We loved everything - right down to the last detail.

Absolutely delighted with our stay. All the staff were wonderful, extremely helpful and polite. We were checked in by Ana who was a gem. She helped us sort out reservations to The Savoy Grill our first evening there and also for tea at the Thames Foyer the next afternoon. In addition to seeing that we were enjoying our evening, Thierry at The Savoy Grill also spent time at our table sharing stories and humorous anecdotes about the history of the restaurant and the many famous people who frequented it over the years. Tea at the Thames Foyer was perfect and everything we had expected. Our server Maria was wonderful and provided just the level of attentiveness we needed. Our room was impeccably clean, well appointed and extremely comfortable. We had a fantastic view of the Thames River, the London Eye and The Victoria Embankment Park below. All in all we feel that this was a completely wonderful experience and we look forward to staying again the next time we visit London.

Stayed in June 2024

The staff were exceptional, everyone encountered

Stayed in June 2024

Cost

Lovely stay for a treat, great atmosphere, location awesome.

Stayed in May 2024

Nothing

Beautiful Interior. Lovely rooms. Outstanding service.

Stayed in May 2024

Nothing

The care and attention of the staff all added to the experience and for my Mothers 80th birthday.

Stayed in May 2024

Nothing

Breakfast was fabulous. Staff were incredible; just fabulous!!!!

Stayed in April 2024

N/A

The service was excellent. Very spacious room. Great location

Stayed in May 2024

We loved everything

Perfect combination of style, elegance and kitsch. A master class in customer service - welcoming, attentive and unpretentious.

Stayed in May 2024

Nothing.

Quality everywhere, from the reception, restaurant and the room, everything was top quality and the beds were very comfortable.

Stayed in May 2024

Having to leave!

Everyone we met during our stay went over and above to ensure we had an amazing time. The attention to detail was incredible, from reception staff, all bar staff, restaurant staff, doormen, concierge and the housekeeping staff.....totally 10 out of ten! We cannot wait to return 🙌

Stayed in May 2024

-

Great location and even greater service. We were celebrating my son’s graduation - the Savoy staff went over and beyond in making it special. There were congratulatory balloons & chocolates in the room and judging from the ‘congratulations’ from various staff members (from the front desk to room service), everyone seemed to have ‘gotten the memo’. It made our stay extra special. In particular, I’d like to mention Genci, the loveliest doorman, who always welcomed us so warmly, and Lea of the front desk who never failed to ask about our day.

Stayed in April 2024

Really upped their game from our last visit. We tend to stay here or the Corinthia. Savoy have beat them this time(although spa facilities better at Corinthia) but food, rooms and service are better at Savoy

Stayed in May 2024

Beautiful hotel with a storied history in an ideal location in London center, terrific breakfast, exceedingly gracious and exceptional staff (special thanks to Concierge, Darren M.), excellent experience at restaurant “1890”. We enjoyed an overall wonderful stay and will return.

Stayed in April 2024

Drinks were a little overpriced

Brilliant location, attentive staff, food and drinks was excellent

Stayed in April 2024

Nothing to dislike

Beautiful hotel all the staff very polite , great location , the American bar in the evening was relaxing with the pianist , when returning to room in evening slippers by the bed lights dimmed every detail was amazing even my phone charger had been put tidy

Stayed in March 2024

Leaving in the morning

Everything, but the staff in particular were wonderful Just lovely, welcoming, interesting people Beyond that, the building is beautiful, the bars gorgeous and the rooms lush I can't wait to go back

Stayed in April 2024

Noisy. Could not get a table at either the American Bar or other lounges. Facilities inadequate for number of patrons.

Luxurious

Stayed in April 2024

Nothing.

Breakfast was outstanding, restaurant staff were very friendly and nothing was a problem. Every member of the Savoy staff couldn't be more helpful and made our stay memorable. I would like to thank the Savoy for the way you made our anniversary, my wife's birthday, and my son marathon special.

Stayed in April 2024

Nothing!

Everything!

Stayed in April 2024

Breakfast for vegetarian should be better

The staff and food was excellent

Stayed in April 2024

Nothing

Elegant spaces, style of decor, location and friendliness of staff

Stayed in April 2024

The staff were wonderful, exceptional, every single person we spoke to! Doormen, reception, restaurants, American bar, wonderful service throughout our stay.

Stayed in April 2024

Nothing

The staff went above and beyond.

Stayed in April 2024